Payid Pokies

Contact Us

Our customer support team is available to assist you with any enquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all players in accordance with Australian Consumer Law and ACMA guidelines. Please select the most appropriate contact method below based on your specific requirements.

Support Channels and Response Times

We offer multiple communication channels to ensure you receive timely assistance. Our live chat feature provides immediate support for urgent matters, while email correspondence allows for detailed enquiries requiring documentation. For complex account issues, our telephone support offers direct communication with specialised representatives.

Contact MethodAvailabilityResponse Time
Live Chat24/7Under 2 minutes
Email: [email protected]24/7Within 4 hours
Phone: 1800 543 7898AM-12AM AESTImmediate
  1. Prepare your account details before contacting support
  2. Clearly describe your issue or enquiry
  3. Provide relevant screenshots if applicable
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